Features
A deep dive into what Pingback offers, section by section.
Live Chat
Real-time conversations with customers via widget
Omnichannel
WhatsApp, Email, Social and other channels in one place
Theo AI
Automated resolutions backed by your knowledge base
Knowledge Ingestion
PDFs, Docs, Notion, Google Drive, and web crawling
Integrations
Slack, Discord, Shopify and more
Ticketing & Handoff
Create, route and escalate to human agents