The modern customer
support tool for your business.
AI assistant, omnichannel support desk, knowledge base. Everything you need for seamless customer support, all in one place.
- Alex — Order issue2m ago
- Jordan — Billing15m ago
Trusted by 1000+ businesses worldwide
Real-time support, one inbox
See how conversations flow between your team and customers — fast, clear, and in one place.
Support Chat
Typically replies in minutes
A widget that fits your site
Add live chat to your website in minutes. Customize colors and placement so it feels like part of your brand.
Your AI support agent that actually knows your business
Theo reads your docs and help articles, then answers customer questions instantly — so your team can focus on the hard cases.
Theo AI in action
Watch how Theo answers from your knowledge base
Watch how Theo answers a customer question…
Trusted by teams
Loved by support teams everywhere
Real teams, real results — here are a few stories from customers using PingBack.
AMAva MartinHead of Support, Acme Co“PingBack helped us reduce response times by 60% — the AI suggestions are a game-changer.”
Case Study
LNLiam NguyenCustomer Success, BrightCart“Integrating the widget was effortless and our CSAT improved almost immediately.”
Case Study
SBSophia BrownSupport Manager, Finly“We love the clean UI — agents onboard faster and customers are happier.”
Case Study
NPNoah PatelFounder, Learnable“Theo AI gives useful answers — our docs finally pay for themselves.”
Case Study
Want results like these?
Start your free trial and see how PingBack streamlines support with AI and a modern agent workspace.
Life support for your customers via different channels
PingBack lets you support customers across your website, email, social media and messaging platforms like WhatsApp, Facebook, Instagram, Telegram, and Email — all from one place.
Live Chat Widget
Customize colors and design to fit your brand effortlessly.
Engage customers on the world's most popular messaging app.
Facebook & Messenger
Support customers directly through their favorite social platforms.
Email Integration
Turn support emails into trackable conversations in your unified inbox.
Simple, transparent pricing
Choose the plan that fits your business. All plans include a 14-day free trial with full access.
Starter
Perfect for small teams and getting started
Includes:
Upgrade to unlock:
Startup
For growing support teams
Includes:
Upgrade to unlock:
Business
For enterprises and scale
Includes: