Introducing Theo, our AI agent that acts on your knowledge base to resolve issues fast

The modern customer
support tool for your business.

AI assistant, omnichannel support desk, knowledge base. Everything you need for seamless customer support, all in one place.

Start your free trial
G4.5+ rating
26k stars
PingBack Dashboard Preview

Trusted by 1000+ businesses worldwide

iistreamArdentudhhar bookSATISFIeducbankvsimpleiistreamArdentudhhar bookSATISFI

Life support for your customers via different channels

PingBack lets you support customers across your website, email, social media and messaging platforms like WhatsApp, Facebook, Instagram, Telegram, and Email — all from one place.

Live Chat Widget

Customize colors and design to fit your brand effortlessly.

WhatsApp

Engage customers on the world's most popular messaging app.

Facebook & Messenger

Support customers directly through their favorite social platforms.

Email Integration

Turn support emails into trackable conversations in your unified inbox.

Simple, transparent pricing

Choose the plan that fits your business. All plans include a 14-day free trial with full access.

Starter

Perfect for small teams and getting started

$9/month
Start Free Trial

Includes:

Live chat widget
Unlimited conversations
Basic analytics
Email support
Up to 3 agents
30-day conversation history
File uploads (5MB)
Canned responses

Upgrade to unlock:

WhatsApp
Instagram
Telegram
Email
Facebook
Teams
PingAI
Most Popular

Startup

For growing support teams

$15/month
Start Free Trial

Includes:

Everything in Starter
WhatsApp integration
Instagram integration
Telegram integration
Email channel
Unlimited agents
Advanced routing
Team management
Knowledge base
API access

Upgrade to unlock:

Facebook
PingAI

Business

For enterprises and scale

$35/month
Contact Sales

Includes:

Everything in Startup
Facebook integration
Priority support
Custom integrations
Advanced analytics
SLA management
Dedicated account manager
Custom workflows
PingAI Bot (coming soon)
SSO & advanced security