PingBack
See PingBack in Action
Watch how easy it is to collect feedback from your customers with our customizable widget
Growing Together
Join teams who trust PingBack to collect their customer feedback and improve their product.
Listen and Improve
PingBack gives you all the tools to collect feedback, understand your customers, and make better decisions—no tech jargon, just results.
How It Works
Get started with PingBack in just three simple steps. No technical knowledge required.
Add Widget to Your Site
Copy a simple code snippet and paste it into your website. It takes less than 2 minutes to set up.
Collect Feedback
Your visitors can now leave feedback directly on your site. No sign-ups required for them.
Analyze & Improve
See all feedback in your dashboard. Spot trends, prioritize issues, and make better decisions.
Simple, Transparent Pricing
Choose the plan that fits your needs. Upgrade or downgrade anytime.
- Up to 100 responses/month
- Basic widget customization
- Email notifications
- Basic support
- Up to 500 responses/month
- Custom widget branding & customizations
- 1 notification channel
- Public roadmap page
- Priority support
- unlimited responses/month
- unlimited projects
- Multiple notification channels
- Email, Telegram notifications
- Custom domain support
- Full customization/widget branding
- Public roadmap page
- Help Center (Coming Soon)
- Slack/Discord notifications (Coming Soon)
- custom webhook/event triggers (Coming Soon)
Wall of Love
See what our customers are saying about PingBack. Real feedback from real users.
"We added PingBack to our docs site. It took about 10 minutes, and now we get feedback we actually read. I wish there was a way to export the feedback, but otherwise it's been solid."
"Honestly, I was skeptical, but our support team likes that feedback goes straight to Slack. Sometimes people leave silly comments, but overall it's useful."
"Setup was easy. The widget looks fine, but I'd love more color options. Still, it's better than our old Google Form."
"We use PingBack on our pricing page. Got some harsh feedback, but at least it's honest. Helped us spot confusing copy."
"The team dashboard is simple. I wish there was a mobile app, but the email notifications work for now."
"We tried a few feedback tools. PingBack is the least annoying for our users. Would recommend if you want something lightweight."
"I like that we can reply to feedback directly. Sometimes people don't leave their email, but that's not PingBack's fault."
"We added PingBack to our docs site. It took about 10 minutes, and now we get feedback we actually read. I wish there was a way to export the feedback, but otherwise it's been solid."
"Honestly, I was skeptical, but our support team likes that feedback goes straight to Slack. Sometimes people leave silly comments, but overall it's useful."
"Setup was easy. The widget looks fine, but I'd love more color options. Still, it's better than our old Google Form."
"We use PingBack on our pricing page. Got some harsh feedback, but at least it's honest. Helped us spot confusing copy."
"The team dashboard is simple. I wish there was a mobile app, but the email notifications work for now."
"We tried a few feedback tools. PingBack is the least annoying for our users. Would recommend if you want something lightweight."
"I like that we can reply to feedback directly. Sometimes people don't leave their email, but that's not PingBack's fault."